Support.
Contact. Email hello@fuelnow.com.au. Include your iOS version and, for price issues, the station and suburb. Sean reads every email and usually replies within a day or two.
A price looked wrong
Prices are reported by retailers into official state schemes and freshness varies by state – Victorian prices, for instance, are published a day behind by the government's public feed. The data sources page explains each state's freshness. If the board at the servo says something different, trust the board – and if you tap Report Price Error on the station's card, the report goes straight to Sean.
Location isn't working
FuelNow works fully without location – search any suburb or postcode. To re-enable: Settings → Privacy & Security → Location Services → FuelNow.
Feature requests
Send them through – CarPlay and widgets are the most requested so far. The roadmap is kept short on purpose, but every email gets read.
Everything else is in the FAQ.